Privacy policy

Effective Date: November 9, 2024
Last Updated: November 9, 2024

 

We at CanadaLike Education Corp. value your privacy and are committed to protecting your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our clients, website visitors, and international students.

By accessing our website, canadalike.com, or using our services, you agree to the terms of this Privacy Policy.

Information we collect

We collect only the information necessary to provide, improve, and personalize our services. The types of personal information we may collect include:

  • Personal identifiers: Full name, date of birth, citizenship, place of residence, and contact information (such as email address, phone number, and mailing address).
  • Marital status: Information on marital status as relevant to your application process.
  • Immigration information: Passport details, visa status, and additional documents as proof of identity, such as proof of citizenship and photographs.
  • Educational background: Previous academic records, diplomas, and certificates.
  • Professional background: Previous occupations, employment history, occupation, areas of interest, and relevant professional memberships.
  • Financial information: Payment information necessary for processing fees, including banking statements and information on how you will fund your studies.
  • Sensitive information: In certain cases, we may collect sensitive information such as racial or ethnic origin (e.g., from your country of origin) and health or medical information (e.g., for medical examinations required for visa applications).
  • Usage information: Information about how you interact with our website and services, such as IP address, device type, and browsing history.

How we collect your information

We collect personal information only by lawful and fair means, ensuring that it is relevant and necessary for the services we provide. Personal information may be collected directly from you, your authorized representative, or from a third party, such as a licensee or representative authorized by us to provide our services. You may provide your personal information to us in various ways, including in person, via our website and digital tools, or through communication channels such as social media platforms.

How we use your information

We use your personal information to:

  • Facilitate your educational and immigration journey to Canada by assisting with academic applications, admission procedures, and study permit processing;
  • Provide you with relevant information on study options;
  • Deliver and improve the services we provide to help you successfully achieve your objectives;
  • Present you as a candidate to Canadian institutions and matching you to available courses at your preferred institution;
  • Communicate with you regarding application status, eligibility, and program options;
  • Collect your feedback and testimonials;
  • Keep students, institutions, and other clients informed about new services, events, and opportunities;
  • Manage our internal business operations and events.

We may also use anonymized or aggregated data for research, analytics, and service improvement purposes, which does not identify individuals and is treated as non-personal information.

Consent

We will only collect, use, and disclose your personal information with your consent, as required by law. You may withdraw your consent at any time, subject to legal and contractual restrictions. Please note that withdrawal of consent may affect our ability to provide you with certain services.

Sharing your information

CanadaLike Education Corp. does not sell or trade personal information. However, we may disclose your information in the following situations:

  • Service providers: To trusted third-party service providers who assist in delivering our services, such as educational institutions, legal professionals, and immigration consultants.
  • Compliance with laws: To comply with legal obligations, court orders, or government requests, as required by Canadian law.
  • Business transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred, provided the receiving party agrees to maintain similar privacy protections.

Security of your information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use secure servers, encryption, and access controls to safeguard the information we collect. While we strive to protect your information, no method of transmission or storage is 100% secure. If you suspect any breach or misuse of your personal information, please contact us immediately.

Your rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Withdraw consent for certain uses of your information, as permitted by law.
  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information below.

Retention of your information

We retain personal information for up to 10 years after the commencement of your studies or your last activity with us, in order to continue supporting you throughout your journey. After this period, or once your information is no longer needed for the purposes it was collected, we will securely dispose of it in a manner that protects your privacy, unless we are required to retain it for legal or regulatory purposes.

International data transfers

Your personal information may be transferred outside of Canada to enhance your experience and to provide certain services, such as facilitating application processes or coordinating support while you are abroad. We ensure that appropriate safeguards are in place to protect your information during any international transfers.

Cookies and online tracking

Our website, canadalike.com, may use cookies and similar tracking technologies to improve user experience. You can modify your browser settings to block cookies, but this may affect the functionality of our website.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised date. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Contact us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at contact@canadalike.com.